RESERVATION:
Your reservation is secured by means of a written confirmation and a deposit of 30% of the total price up to 3 months prior to arrival. A deposit is not necessary when you give us your credit card number and its expiration date.
Payment will be kept as a cancellation fee, unless a Trip Cancellation Insurance policy has been taken out according to the insurance conditions. Otherwise the general provisions of the Austrian Hotel regulations apply.
ONLINE BOOKING:
For online bookings, the total amount will be charged to your credit card or Paypal account.
TRIP CANCELLATION INSURANCE:
To avoid cancellation fees, we recommend that you take out Trip Cancellation Insurance. The cost is € 35.00 per person. Children from 0 to 5 years are exempt from this fee. Detailed information will be provided upon request.
BANK:
Raiffeisen Regionalbank Schwaz
IBAN: AT 78 3632 2000 0015 4773
BIC: RZTIAT22322
CANCELLATION FEES:
In case of cancellation without effective cancellation insurance, the following cancellation fees apply:
CANCELLATIONS DUE TO COVID
If you are unable to travel for reasons related to Covid-19, your stay will be cancelled free of charge up to 48 hours before arrival.
We would use your 30% deposit as a voucher for your next stay.
Free cancellation:
ARRIVAL AND DEPARTURE:
On the day of arrival, you may enter your room at 3:00 pm. We ask you to please inform us if you will be arriving late. Check-out time is 11:00 am on the day of your departure.
PAYMENT OPTIONS AT THE HOTEL:
Cash, ATM card
Credit cards: VISA, MASTERCARD, AMERICAN EXPRESS