Your reservation is secured by means of a written confirmation and a deposit of 30% of the total price up to 3 months prior to arrival.

Payment will be kept as a cancellation fee, unless a Trip Cancellation Insurance policy has been taken out according to the insurance conditions. Otherwise the general provisions of the Austrian Hotel regulations apply.

For online bookings, the total amount will be charged to your credit card or Paypal account.

To avoid cancellation fees, we recommend that you take out Trip Cancellation Insurance. The cost is € 35.00 per person. Children from 0 to 5 years are exempt from this fee. Detailed information will be provided upon request.

Raiffeisen Regionalbank Schwaz

IBAN: AT 78 3632 2000 0015 4773
BIC: RZTIAT22322

In case of cancellation without effective cancellation insurance, the following cancellation fees apply:
 

• up to 2 weeks before arrival free of charge
• less than week up to 7 days prior to arrival: 30% of the total arrangement price according to the reservation confirmation
• less than 3 days before arrival as well as in case of early departure: 90% of the total arrangement price according to the reservation confirmation

If you are unable to travel for reasons related to Covid-19, your stay will be cancelled free of charge up to 48 hours before arrival.

We would use your 30% deposit as a voucher for your next stay.
 
Free cancellation:

• Travellers have tested positive and have an official confirmation
• Travellers are considered as contact persons 1 due to an official order
• Border closing of Austria or/and the country of origin
• The country of origin classifies Tyrol as a high-risk or virus variant area

On the day of arrival, you may enter your room at 3:00 pm. We ask you to please inform us if you will be arriving late. Check-out time is 11:00 am on the day of your departure.

Cash, ATM card

Credit cards: VISA, MASTERCARD, AMERICAN EXPRESS