General terms and conditions


Your reservation is secured by means of a written confirmation and a deposit of 30% of the total price up to 3 months prior to arrival.


Payment will be kept as a cancellation fee, unless a Trip Cancellation Insurance policy has been taken out according to the insurance conditions. Otherwise the general provisions of the Austrian Hotel regulations apply.

Online Booking

For online bookings, 30 % of the total amount will be charged to your credit card or Paypal account.

Trip cancellation insurance

To avoid cancellation fees, we recommend that you take out Trip Cancellation Insurance. The cost is € 35.00 per person. Children from 0 to 5 years are exempt from this fee. Detailed information will be provided upon request.


Raiffeisen Regionalbank Schwaz

IBAN: AT 78 3632 2000 0015 4773

Cancellation fees

In case of cancellation without effective cancellation insurance, the following cancellation fees apply:

  • up to 2 weeks before arrival free of charge
  • less than week up to 7 days prior to arrival: 30% of the total arrangement price according to the reservation confirmation
  • less than 3 days before arrival as well as in case of early departure: 90% of the total arrangement price according to the reservation confirmation
Arrival and departure

On the day of arrival, you may enter your room at 3:00 pm. We ask you to please inform us if you will be arriving late. Check-out time is 11:00 am on the day of your departure.

Payment options at the hotel

Cash, ATM card