Booking Information


Your reservation is secured by means of a written confirmation and a deposit of 50% of the total price up to 3 months prior to arrival. A deposit is not necessary when you give us your credit card number and its expiration date.

Payment will be kept as a cancellation fee, unless a Trip Cancellation Insurance policy has been taken out according to the insurance conditions. Otherwise the general provisions of the Austrian Hotel regulations apply.

Trip Cancellation Insurance:

To avoid cancellation fees, we recommend that you take out Trip Cancellation Insurance. The cost is € 25.00 per person. Children from 0 to 5 years are exempt from this fee. Detailed information will be provided upon request.


Bank for Tirol and Vorarlberg in Schwaz

IBAN: AT40 1645 0001 4512 1019


Account No.: 145 121 019

Bank Code: 16450

Cancellation fees:

In case of cancellation, without a valid Trip Cancellation Insurance policy, the following cancellation fees apply:

  • Up to 3 months prior to arrival: no charge
  • Less than 3 months up to 14 days before arrival: 50 percent of the total price according to the booking agreement
  • Less than 14 days before arrival: 80 percent of the total price according to the booking agreement
  • In case of early departure, 50 percent of unused portion of the stay will be charged

Arrival and departure:

On the day of arrival, you may enter your room at 3:00 pm. We ask you to please inform us if you will be arriving late. Check-out time is 11:00 am on the day of your departure.

Payment options at the hotel:

Cash, ATM card